What can be returned? 

The scheme is designed for leftover decorative paint and empty paint cans plastic or metal. 

The scheme accepts decorative water-based and solvent-based paint from both consumers (DIY) and professional painters (Trade). 

Any paint returned must be in its original packaging, and the labels legible, below are the examples of what can be accepted.

Please note: Participating retailers (B&Q) will accept water-based paints only. 

Accepted Paint Containers

Before accepting products retail store site staff must firstly check the condition of the container for acceptance in the scheme, and then secondly check the product label to verify that it contains a product acceptable under the PaintCare scheme.

Accepted
• The product must be in its original container
• The container is labelled as containing an acceptable product (See accepted products)
• The container must be in good condition and not leaking
• The container contains decorative paint either water-based or solvent-based

Not Accepted
• The container is not original (e.g., paint was transferred into a jar)
• The container does not have an original label, or the contents cannot be clearly identified.
• The container is leaking or contains liquid paint but has no lid

Identifying Paint types

Water-based decorative paints

Most water-based paint products may carry the following VOC Globe symbols, though these are not a definitive test of the product being water-based, and older paints will not carry these symbols.

Some additional checks to help identify if it is water-based paint will be found on the side or rear of the paint can including:
• Wash your brushes in water or clean soapy water
• Clean up with water

Solvent or Oil-based decorative paints

If the Safety Label on the back of the can contains any of the below symbols, this can be accepted as a solvent/oil based decorative paint.

Hazardous paint products will likely carry the below symbols, though this is not a definitive test, as some older paints may not contain any symbols:

Some additional checks to help identify if it is solvent/oil based paint will be found on the side or rear of the paint can including:
• Wash your brushes with white Spirit or paint thinners or mineral spirits

If the Safety data label on the back of the pack shows any of the below symbols these are not accepted through the PaintCare scheme.

Accepted Products

All empty standard paint cans  

  • Plastic  
  • Metal  

Interior Wall Paints 

  • Matt Emulsion – All quality – Non-hazardous and hazardous (Typically water-based) 
  • Soft/mid-sheen emulsion – Non-hazardous and hazardous (Typically water-based) 
  • Silk Emulsion – All quality – Non-hazardous and hazardous 
  • Eggshell – Non-hazardous and hazardous 

Interior trim products 

  • Gloss Non-hazardous and hazardous  
  • Satin non-hazardous and hazardous 
  • Undercoat non-hazardous and hazardous 

Primers (non-hazardous and hazardous) 

  • Wood and universal 
  • Interior wall primers 
  • Metal primers (single pack only) 

Exterior  

  • Smooth non-hazardous and hazardous  
  • Textured non-hazardous and hazardous 
  • Masonry primers 
  • Wood paint – non-hazardous, and hazardous
  • Gloss, satin, undercoat 

Woodcare Interior 

  • Varnish – non-hazardous and hazardous 
  • Satin – non-hazardous and hazardous 
  • Floor – non-hazardous and hazardous 

Woodcare Exterior 

  • Varnish – non-hazardous and hazardous 
  • Satin – non-hazardous and hazardous 
  • Decking  
  • Fence Paint (Not Creosote) 

 

What cannot be returned? 

Materials that are not accepted are considered “non-compliant” and will not be eligible to be returned through the PaintCare Scheme. 

Not accepted 

Marine & Motor Industry Paints  

  • Car Paints 
  • Car Refinish paints 
  • Marine Paints 
  • All 2-pack paints 

Industrial Paints  

  • Industrial Maintenance paints 
  • Road marking paints incl. car parks, traffic marking paint 
  • Original Equipment Manufacturer (factory application) paints and finishes  
  • All 2-pack paints 
  • All Aerosol paints  
  • Paint additives, colourants, tints, resins 

Industrial Non-Paint Products  

  • Paint thinners, mineral spirits, white spirit, solvents 
  • Hardeners/Restorers  

Hobby DIY products  

  • Art and craft paints 
  • All Aerosol paints 

Non-paint Products  

  • Paint thinners, mineral spirits, white spirit, solvents 
  • Caulk, epoxies, glues, adhesives 
  • Preservatives 
  • Fillers  
  • Pesticides  
  • Tile Adhesives  

Exterior Non-Paint Products 

  • Deck cleaners 
  • Roof patch and repair 
  • Asphalt, tar, and bitumen-based products
  • Creosote